comment to review:

Poor customer service

Firestone Complete Auto Care #2187217
Hello Jason, We are so sorry to hear that you had such a negative experience with one of our stores. Our goal is provide courteous and efficient service to all of our customers. This type of service and experience isn't what we stand for and we'd like to make sure that your concerns are addressed by our upper management team. Please feel welcome to email us at socialcare@bfrc.com for further support. We value your business, and we hope to receive your email soon. Thank you for choosing Firestone. ^Sarah
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comment to review:

Tyre defects

Bridgestone Tires #2187126
Hello Niku, We are very sorry to hear that you are experiencing these issues with your Bridgestone tires, and we certainly understand your frustration. We would like to look into this. Please feel welcome to email us at Social@***.com for support. We value your business, and we want to ensure your satisfaction. We hope to hear from you soon. Thank you for choosing Bridgestone Tires. ^Sarah
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comment to review:

Disregard for appointments

Firestone Complete Auto Care #2186674
Hello, we're sorry to hear of these issues that have occurred while visiting our Stuart store. If you would like to discuss this with us, please feel free to send us an email to socialcare@bfrc.com. We will need the complete details, store's full address, and your contact information. You are a valued Firestone customer, we hope to hear from you soon. ^Jason
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comment to review:

Waste of time

Firestone Complete Auto Care #2186667
Hi Cindy, we're sorry to hear of any inconvenience, and if you would like assistance with addressing your concerns, we'd be happy to assist. Would you please email us at socialcare@bfrc.com with the details of your visit, store's full address, and your contact information? We value you as a Firestone customer, and we hope to receive your email soon. ^Jason
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comment to review:

Problem with Service

Firestone Complete Auto Care #2186662
Hello Rashiyd, we are sorry to hear of this experience you have described and would be happy to ensure this is addressed by the appropriate team. Please send us an email to socialcare@bfrc.com with the complete details, store's full address, your contact information, and your invoice number. We value your business with Firestone, and look forward to hearing from you. ^Jason
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comment to review:

Complaint

Hibdon Tires Plus #2186659
Hi George, we'd like to learn more about your experience, and we apologize for any inconvenience. Please email us at socialcare@***.com with the complete details, store's full address, and your contact information. We appreciate your business with Hibdon Tires Plus and look forward to hearing from you. ^Jason
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comment to review:

Unethical business practices

Tires Plus #2185108
Hello William, we're sorry to hear of any inconvenience, and if you would like assistance with addressing your concerns, we'd be happy to assist. Would you please email us at socialcare@***.com with the details of your visit, store's full address, and your contact information? We value you as a Tires Plus customer, and we hope to receive your email soon. ^Jason
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comment to review:

Oil change cause a leak on my car

Firestone Tires #2185028
Hello Daniel, We are very sorry to hear about this frustrating experience that you’ve had with your oil change during your recent visit to our store, and we would like to look into this. Please feel welcome to email us at SocialCare@***.com for further support. We value your business, and we want to ensure your satisfaction. Thank you for contacting Firestone. ^Sarah
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comment to review:

Internet scheduling glich

Firestone Complete Auto Care #2184252
Hello Mike, We're truly sorry to hear that you encountered this issue with your recent appointment, and that you are not satisfied with the pricing for your A/C service. We certainly understand how frustrating this has been, and we'd like to look into this. Please email us at socialcare@bfrc.com for additional support. We value your business, and want to ensure your satisfaction. Thank you for choosing Firestone. ^Sarah
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comment to review:

Work was not done right

Firestone Complete Auto Care #2184132
Hello, we are sorry to hear of this experience you have described with our Jonesboro store, and would be happy to ensure this is addressed. Please send us an email to socialcare@bfrc.com with the complete details, store's full address, your contact information, and any applicable invoice numbers. You are a valued Firestone customer, and we hope to hear from you soon. ^Jason
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comment to review:

File complaint

Firestone Tires #2183548
Hello, we are sorry to hear of this experience you have described with our Saint Louis store, and would be happy to ensure this is addressed. Please send us an email to socialcare@***.com with the complete details, store's full address, and your contact information. You are a valued Firestone customer, and we hope to hear from you soon. ^Jason
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comment to review:

Poor service

Tires Plus #2183179
Hi Tom, we are sorry to hear of this experience you have described with our Forest Lake store and would be happy to ensure this is addressed. Please send us an email to socialcare@***.com with the complete details, store's full address, and your contact information. We value you as a Tires Plus customer, and we hope to receive your email soon. ^Jason
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comment to review:

Failure to reimburse for tire warranty

Tires Plus #2183052
Hello Anne, we are sorry to hear of this experience you have described and would be happy to ensure this is addressed by the appropriate team. Please send us an email to socialcare@***.com with the complete details, store's full address, your contact information, and any related invoice numbers. We appreciate your business with Tires Plus, and look forward to hearing from you. ^Jason
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comment to review:

Rude tech

Firestone Complete Auto Care #2182373
Hello there, We are very sorry to hear about this frustrating experience with that you’ve had with our teammate during your recent visit to our store, and we would like to have your concerns addressed by our management team. Please feel welcome to email us at SocialCare@bfrc.com for further support. We value your business, and we want to ensure your satisfaction. Thank you for contacting Firestone. ^Sarah
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comment to review:

Over charged on all things

Tires Plus #2182067
Hi Troy, we'd like to learn more about your experience with our Tallahassee store, and we apologize for any inconvenience. Please email us at socialcare@***.com with the complete details, store's full address, your contact information, and any related invoice numbers. We appreciate your business with Tires Plus and look forward to hearing from you. ^Jason
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comment to review:

Tyre damage under warranty

Bridgestone Tires #2182062
Hello Rinky, we are sorry to hear of this tire issue and would be happy to help. Please, send us an email to social@***.com with the complete details. You are a valued Bridgestone customer, we hope to hear from you soon. ^Jason
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comment to review:

Customer service was not good. Appointment was made and had to return because of repair just recieved.

Tires Plus #2182061
Hi Cynthia, we are sorry to hear of these issues after service at our Jacksonville store. We would like to investigate your concerns, please send us an email to socialcare@***.com. We will need the complete details, store's full address, your contact information, and any related invoice numbers. We value your business with Tires Plus, and hope to hear from you soon. ^Jason
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comment to review:

Not a good experience…GET A REAL JOB

Tires Plus #2182059
Hello, we are sorry to hear of this experience you have described and would be happy to ensure this is addressed by the appropriate team. Please send us an email to socialcare@***.com with the complete details, store's full address, your contact information, and your invoice number. We appreciate your business with Tires Plus and look forward to hearing from you. ^Jason
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comment to review:

Poor alternator and car service

Tires Plus #2182058
Hi Gabby, we are sorry to hear of this experience you have described with our Waterloo store, and would be happy to ensure this is addressed. Please send us an email to socialcare@***.com with the complete details, store's full address, and your contact information. You are a valued Tires Plus customer, and we hope to hear from you soon. ^Jason
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comment to review:

Check on claim

Firestone Complete Auto Care #2181637
Hello Forrest, we are sorry to hear of this experience you have described and would be happy to ensure this is addressed by the appropriate team. Please send us an email to socialcare@bfrc.com with the complete details, store's full address, your contact information, and any related invoice numbers. We appreciate your business with Firestone, and look forward to hearing from you. ^Jason
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comment to review:

Service was not done, or refused to do without purchasing additional service

Firestone Tires #2181138
Hello, we are sorry to hear of this experience you have described with our Clover Hill store and would be happy to ensure this is addressed. Please send us an email to socialcare@***.com with the complete details, store's full address, and your contact information. We value you as a Firestone customer, and we hope to receive your email soon. ^Jason
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1 reply
Anonymous
#2184030
Firestone Complete Auto Care local.firestonecompleteautocare.com 7303 Midlothian Tpke, North Chesterfield, VA 23225 · ~10.3 mi (804) 616-**** 804-986-****
comment to review:

OIL CHANGE

Firestone Complete Auto Care #2181130
Hello Angel, this doesn't sound like our usual service, and we're sorry to hear that this was your experience when you visited our Kissimmee store. If you'd like to discuss your concerns further, please email us at socialcare@bfrc.com with the complete details, store's full address, and your contact information. We value your business with Firestone and hope to hear from you soon. ^Jason
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comment to review:

Poor customer service

Firestone Tires #2181128
Hi Barbara, our goal is to provide excellent service to each of our customers, and we apologize for any inconvenience you may have encountered. We'd like to learn more about your experience with our Valdosta store. Please email us at socialcare@***.com with the complete details, store's full address, your contact information, and any related invoice numbers. We appreciate your business with Firestone, and look forward to hearing from you. ^Jason
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comment to review:

Bad customer service

Tires Plus #2181105
Hello, we strive to deliver excellent service, and to treat you like family. We'd like to learn more about your visit to our Cincinnati store, so it can be addressed. Please email us at socialcare@***.com with the complete details, store's full address, and your contact information. We look forward to assisting you, and thank you for choosing Tires Plus. ^Jason
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comment to review:

Horrible customer service

Tires Plus #2179816
Hello, we are sorry to hear of this experience you have described with one of our stores and would be happy to ensure this is addressed. Please send us an email to socialcare@***.com with the complete details, store's full address, and your contact information. Thank you for visiting Tires Plus, we value your business. ^Jason
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comment to review:

I want to know when my check is going to be delivered as promised by Bridgestone tires

Bridgestone Tires #2179812
Hello, we are sorry to hear of this experience you have described and would be happy to ensure this is addressed by the appropriate team. Please send us an email to socialcare@***.com with the complete details, store's full address, and your contact information. We value your business with Bridgestone, and hope to hear from you. ^Jason
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comment to review:

Lied about oil change

Tires Plus #2178287
Hello Carrie, We are very sorry to hear about this frustrating experience that you’ve had after your recent service with our store, and we would like to have your concerns addressed by our management team. Please feel welcome to email us at SocialCare@***.com for further support. We value your business, and we want to ensure your satisfaction. Thank you for contacting Tires Plus. ^Sarah
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1 reply
Carrie B Vbs
#2190359
I can’t see your email
comment to review:

Cost me almost $1000 to get my vehicle devalued by these people.

Tires Plus #2175818
Hello Kenneth, We are sorry to hear that this service did not meet your expectations, and we would like to have our management team address your concerns regarding this visit to our store. Please send us an email to socialcare@***.com for additional support. We value your business, and we hope to receive your email soon. Thank you for choosing Tires Plus. ^Sarah
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comment to review:

Very bad service Don’t use

Tires Plus #2173926
Hi Linda, We understand your frustration regarding the pricing discrepancy with your tire service, and we apologize for any inconvenience. We'd like to ensure this is addressed. Please email us at socialcare@***.com for additional support. We value your business with Tires Plus, and we hope to hear from you soon. ^Sarah
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comment to review:

Ar was broken into

Firestone Tires #2172079
Hi there, We're truly sorry to hear that you encountered this issue with your car, and we would like for your concerns to be addressed by our management team. Please feel welcome to email us at socialcare@***.com for additional support. We value your business, and thank you for choosing Firestone. ^Sarah
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comment to review:

Rebate

Firestone Complete Auto Care #2172077
Hello Ashish, We are very sorry to hear about this frustrating experience that you are having with your tire rebate, and we would like to have your concerns addressed by our management team. Please feel welcome to email us at SocialCare@bfrc.com for further support. We value your business, and we want to ensure your satisfaction. Thank you for choosing Firestone. ^Sarah
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comment to review:

Horrible alignment service

Firestone Complete Auto Care #2170378
Hi Helen, Thank you for making us aware of your experience. We're sorry to hear that you are not satisfied with the service that you received and we'd like to get management involved to address this. Please email us at socialcare@bfrc.com for support. We value your business, and want to ensure your satisfaction. Thank you for choosing Firestone. ^Sarah
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comment to review:

I purchased new tires in March and now it’s been one month later. I have been back 3 times because I keep getting “ Low Tires”

Tires Plus #2170302
Hello Torion, Thank you for making us aware of your experience. We're sorry to hear that you are not satisfied with the service that you received and we'd like to get management involved to address this. Please email us at socialcare@***.com for additional support. We value your business, and want to ensure your satisfaction. Thank you for being a loyal Tires Plus customer. ^Sarah
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comment to review:

Tyre warranty correction

Bridgestone Tires #2167946
Hello Akshay, We truly regret hearing that you are experiencing this issue with your tire warranty, and we certainly understand how frustrating this has been for you. We would like to have your concerns addressed by our management team. Please feel welcome to email us at Social@***.com for further support. We value your business, and we want to ensure your satisfaction. Thank you for contacting Bridgestone Americas. ^Sarah
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comment to review:

Commerical Van Service

Tires Plus #2167944
Hello Maurice, We are very sorry to hear about this frustrating experience that you’ve had during your recent visit to our store, and we would like to have your concerns addressed by our management team. Please feel welcome to email us at SocialCare@***.com for further support. We value your business, and we want to ensure your satisfaction. Thank you for choosing Tires Plus. ^Sarah
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comment to review:

They could've killed me and my son....

Tires Plus #2166241
Hello Julie, We are very sorry to hear about this frustrating experience that you’ve had after your recent service with our store, and we would like to have your concerns addressed by our management team. Please feel welcome to email us at SocialCare@***.com for further support. We value your business, and we want to ensure your satisfaction. Thank you for contacting Tires Plus. ^Sarah
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comment to review:

Canceled my appointment.

Tires Plus #2166240
Hello Ken, We're truly sorry to hear that you encountered this issue with your appointment, and we'd like to look into this. Please email us at socialcare@***.com for additional support. We value your business and thank you for contacting Tires Plus. ^Sarah
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comment to review:

Tyre quveryality problem

Bridgestone Tires #2165601
Hello there, We are very sorry to hear that you are not satisfied with your Bridgestone tires, and we would like to look into this issue. Please feel welcome to email us at Social@***.com. We value your business, and we want to ensure your satisfaction. Thank you for choosing Bridgestone Tires. ^Sarah
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comment to review:

Firestone Sucks

Firestone Complete Auto Care #2165600
Hi Jason, We pride ourselves on delivering top-notch service, and we're sorry to hear that you received anything less than that. We'd like to have your concerns addressed. Would you please email us at socialcare@bfrc.com with the details of your visit? We value you as a loyal Firestone customer, and we would like to opportunity to make this right. We look forward to receiving your email. Thank you for choosing Firestone. ^Sarah
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comment to review:

Very bad experience at one of your stores

Firestone Complete Auto Care #2165597
Hi Scott, We are very sorry to hear about this frustrating experience that you’ve had with your oil change service during your recent visit to our store, and we would like to have your concerns addressed by our management team. Please feel welcome to email us at SocialCare@bfrc.com for further support. We value your business, and we want to ensure your satisfaction. Thank you for choosing Firestone. ^Sarah
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comment to review:

Car Repairs

Firestone Complete Auto Care #2164987
Hello, we'd like to learn more about your experience, and we apologize for any inconvenience. Please email us at socialcare@bfrc.com with the complete details, store's full address, your contact information, and any applicable invoice numbers. We appreciate your business with Firestone and look forward to hearing from you. ^Jason
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comment to review:

Complaint

Tires Plus #2163341
Hi Chris, we are sorry to hear of these issues after service at our Miami store. We would like to investigate your concerns, please send us an email to socialcare@***.com. We will need the complete details, store's full address, your contact information, and any applicable invoice numbers. You are a valued Tires Plus customer, we hope to hear from you soon. ^Jason
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comment to review:

Complaint

Tires Plus #2163335
Hi Chris, we are sorry to hear of these issues after service at our Miami store. We would like to investigate your concerns, please send us an email to socialcare@***.com. We will need the complete details, store's full address, your contact information, and any applicable invoice numbers. You are a valued Tires Plus customer, and we hope to hear from you soon. ^Jason
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comment to review:

Dumb Employee

Tires Plus #2161886
Hello Tonetta, We truly regret hearing that you've had this experience with our Store Manager during your recent visit to our store, and we certainly understand how frustrating this has been for you. We would like to have your concerns addressed by our management team. Please feel welcome to email us at SocialCare@***.com for further support. We value your business, and we want to ensure your satisfaction. Thank you for contacting Tires Plus. ^Sarah
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comment to review:

Rotor problem

Firestone Complete Auto Care #2160575
Hello, we're sorry to hear of any inconvenience, and if you would like assistance with addressing your concerns, we'd be happy to assist. Would you please email us at socialcare@bfrc.com with the complete details, store's full address, your contact information, and any applicable invoice numbers? You are a valued Firestone customer, and we hope to hear from you soon. ^Jason
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comment to review:

Considering suing the company

Tires Plus #2159415
Hello Barbara, We are very sorry to hear about this frustrating experience that you are having with your vehicle after recent service, and we would like to have your concerns addressed by our management team. Please feel welcome to email us at SocialCare@***.com for further support. We value your business, and we want to ensure your satisfaction. Thank you for contacting Tires Plus. ^Sarah
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comment to review:

Tyre problem

Bridgestone Tires #2158108
Hello Deepak, We are very sorry to hear of this negative experience, and we certainly understand how frustrating this has been. Please feel welcome to send us an email at Social@***.com for further support. We value your business, and we appreciate you bringing this issue to our attention. Thank you for choosing Bridgestone Tires. ^Sarah
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comment to review:

After numerous errors and inaccurate information at our local Firestone, I did a live chat with corporate. At the end of that, I was automatically transferred to a page to pay a “refundable” $1?

Firestone Complete Auto Care #2157414
Hello Marsha, We are very sorry to hear about this frustrating experience that you’ve had with your tire service during your recent visit to our store, and we would like to have your concerns addressed by our management team. Please feel welcome to email us at SocialCare@bfrc.com for further support. We value your business, and we want to ensure your satisfaction. Thank you for contacting Firestone. ^Sarah
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comment to review:

Recent visit

Firestone Complete Auto Care #2156704
Hello Trevon, We are very sorry to hear about this frustrating experience that you’ve had during your recent visit to our store, and we would like to have your concerns addressed by our management team. Please feel welcome to email us at SocialCare@bfrc.com for further support. We value your business, and we want to ensure your satisfaction. Thank you for choosing Firestone. ^Sarah
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comment to review:

To let people know that there is still honest companies out there!

Tires Plus #2156695
Hello, Thank you for the kind words, and we appreciate you for taking the time to provide this positive feedback! We are delighted to know that you enjoyed exceptional service at our Oak Creek location, and we hope to see you again soon. Thank you for choosing Tires Plus. ^Sarah
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