comment to review:

Car was not fixed right

Firestone Tires #2283890
Hello Frank, thank you for sharing the details of your experience. We pride ourselves in product and service quality, and apologize for any dissatisfaction with your recent repair service at our store. We understand how upsetting this experience has been, and would like to have our management team look into this. Please feel welcome to email us at SocialCare@***.com and we will be happy to assist you further. We hope to hear from you soon, and look forward to working with you to resolve this. Thank you for being a valued Firestone customer. ^Sarah
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comment to review:

Work ofproperslignment sillhot completed

Firestone Complete Auto Care #2283452
Hello, we're sorry to hear of any inconvenience, and if you would like assistance with addressing your concerns, we'd be happy to assist. Would you please email us at socialcare@bfrc.com with the details of your experience, store's full address, your contact information, and invoice numbers? We value you as a Firestone customer, and we hope to receive your email soon. ^Jason
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comment to review:

Bad service

Tires Plus #2282808
Thank you for sharing this with us, Cawley. We pride ourselves in product and service quality, and appreciate you bringing this to our attention. We understand how upsetting this experience with your tires has been, and would like to have your concerns addressed by our management team. Please feel welcome to email us at SocialCare@***.com, and we will be happy to assist you further. We hope to hear from you soon, and thank you for being a valued Tires Plus customer. ^Sarah
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comment to review:

Complaint

Hibdon Tires Plus #2281821
Hello Tim, Thank you for reaching out to us regarding this concern. We are sorry to hear of any issues with your brake service, and apologize for any dissatisfaction. We understand your frustration, and would like to have our management team look into this. Please feel welcome to email us at SocialCare@***.com for support. We look forward to hearing back from you, and working with you to resolve this. Thank you for choosing Hibdon Tires Plus. ^Sarah
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comment to review:

Tyre damage under warranty

Bridgestone Tires #2281148
Hello, we are sorry to hear of this issue involving your tire and would be happy to help. Please, send us an email to social@***.com with the complete details. You are a valued Bridgestone customer, we hope to hear from you soon. ^Jason
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comment to review:

Firestone damaged my vehicle

Firestone Complete Auto Care #2281143
Hi Kolten, we are sorry to hear of this experience you have described and would be happy to ensure this is addressed by the appropriate team. Please email us at socialcare@bfrc.com with the complete details, store's full address, your contact information, and your invoice number. We value your business with Firestone, and we hope to hear from you soon. ^Jason
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comment to review:

Not treated well

Tires Plus #2280452
Hello Daniela, Thank you for reaching out to us regarding this concern. We are sorry to hear of any issues with your brake service, and apologize for any dissatisfaction you have experienced. We understand your frustration, and would like to look into this. Please feel welcome to email us at SocialCare@***.com for continued support. We look forward to hearing back from you, and want to ensure your satisfaction. Thank you for contacting Tires Plus. ^Sarah
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comment to review:

Poor customer service

Firestone Complete Auto Care #2280441
Hello Tessia, Hello there, thank you for sharing the details of your experience with us. We pride ourselves in product and service quality, and apologize for any dissatisfaction you have encountered at our store. We understand how upsetting this is, and would like to have our management team look into this. Please feel welcome to email us at SocialCare@bfrc.com and we will be happy to assist you further. We hope to hear from you soon, and look forward to working with you to resolve this. Thank you for being a valued Firestone customer. ^Sarah
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comment to review:

I am completely dissatisfied with Firestone Orangethorpe Buena Park Branch

Firestone Complete Auto Care #2280226
Thank you for taking the time to share this with us, Mario. We truly regret hearing that you've had this experience with your oil change and alignment services with our store, and apologize for the poor customer service you received from our teammate. We certainly understand how frustrating this has been, and would like to have your concerns addressed by our management team. Please feel welcome to email us at SocialCare@bfrc.com for continued support. We value your business, and we want to ensure your satisfaction. Thank you for being a valued Firestone customer. ^Sarah
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comment to review:

Irate Customer (West Palm Beach - Okee and Jog)

Tires Plus #2280082
Hello Scott, we're sorry to hear of any inconvenience, and if you would like assistance with addressing your concerns, we'd be happy to assist. Would you please email us at socialcare@***.com with the details of your experience, store's full address, and your contact information? We value your business with Tires Plus, and we hope to receive your email soon. ^Jason
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comment to review:

Multiple safety issues and blatant lying

Firestone Complete Auto Care #2279980
Thank you for taking the time to share this with us, Nicolas. We know your time is valuable, and we truly apologize for this frustrating experience you've had with your tire service at our store. We understand your concerns, and would like to have this addressed by our management team. Please feel welcome to email us at SocialCare@bfrc.com for continued support. We value your business, and want to ensure your satisfaction. Thank you for choosing Firestone. ^Sarah
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comment to review:

No understanding

Firestone Tires #2279227
Hello Fredrick, Thank you for reaching out to us regarding this concern. We are sorry to hear of any issues with your oil change service, and apologize for any dissatisfaction. This doesn't sound like our usual service, and we definitely want to ensure that you are a satisfied customer. Please feel welcome to email us at SocialCare@***.com for continued support. We look forward to hearing back from you, and working with you to resolve this. Thank you for being a valued Firestone customer. ^Sarah
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comment to review:

Communication lacking at select locations

Tires Plus #2279224
Hello there, Thank you for taking the time to share this with us. We are very sorry to hear about this frustrating experience that you’ve had with your tire service at our store, and we would like to have your concerns addressed by our management team. Please feel welcome to email us at SocialCare@***.com for additional support. We value your business, and we want to ensure your satisfaction. Thank you for being a valued Tires Plus customer. ^Sarah
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comment to review:

Terrible customer servce

Firestone Tires #2278990
Hello Kelsey, thank you for reaching out to us regarding this concern. We know your time is valuable, and are very sorry to hear of any issues with your tire service at our store. We understand your frustration, and would like to have our management team look into this. Please feel welcome to email us at SocialCare@***.com for continued support. We look forward to hearing back from you, and addressing your concerns. Thank you for choosing Firestone. ^Sarah
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comment to review:

Seasonal tire change

Tires Plus #2278986
Thank you for taking the time to share this with us, Gayle. We are very sorry to hear about this frustrating experience that you’ve had with receiving tire services at our store, and would like to have your concerns addressed by our management team. Please feel welcome to email us at SocialCare@***.com for further support. We value your business, and we want to ensure your satisfaction. Thank you for being a valued Tires Plus customer. ^Sarah
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comment to review:

Damage to car

Firestone Complete Auto Care #2278574
Thank you for taking the time to share your concerns with us, Deray. We are very sorry to hear of any issues with your oil change service, and apologize for any dissatisfaction. We understand your frustration, and would like to have our management team look into this. Please feel welcome to email us at SocialCare@bfrc.com for continued support. We look forward to hearing back from you, and working with you to resolve this. Thank you for being a valued Firestone customer. ^Sarah
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comment to review:

To file a complaint

Firestone Tires #2277870
Hello Tracey, this doesn't sound like our usual service, and we're sorry to hear that this was your experience. If you'd like to discuss your concerns further, please email us at socialcare@***.com with the complete details, store's full address, and your contact information. We value your business with Firestone and hope to hear from you soon. ^Jason
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comment to review:

Complaint

Hibdon Tires Plus #2277869
Hi George, we are sorry to hear of this experience you have described and would be happy to ensure this is addressed by the appropriate team. Please email us at socialcare@***.com with the complete details, store's full address, your contact information, and your invoice number(s). You are a valued Hibdon Tires Plus customer, and we look forward to your reply. ^Jason
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comment to review:

I have trying to call the insurance adjuster(Seth Byrd) for months now and he will not answer his phone or return my phone calls.

Tires Plus #2277864
Hello George, we are sorry to hear of this experience you have described and would be happy to ensure this is addressed by the appropriate team. Please email us at socialcare@***.com with the complete details, store's full address, your contact information, and your invoice number(s). We value your business with Tires Plus and hope to hear from you soon. ^Jason
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comment to review:

Why doesn't your website tell me I have to call to confirm appointment

Firestone Complete Auto Care #2276965
Hello Ray, we know that your time is valuable, and we'd like to ensure that this is addressed. Please feel welcome to email us at socialcare@bfrc.com with the complete details, store's full address, and your contact information. We value your business with Firestone and look forward to working with you. ^Jason
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comment to review:

Dissatisfied customer

Firestone Tires #2276352
Thank you for taking the time to share this with us, Eileen. We are very sorry to hear of any issues with your brake service, and apologize for any dissatisfaction. We understand your frustration, and would like to have our management team look into this. Please feel welcome to email us at SocialCare@***.com for support. We look forward to hearing back from you, and addressing your concerns. Thank you for being a valued Firestone customer. ^Sarah
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comment to review:

Bad service

Firestone Complete Auto Care #2276351
Hello Taeya, Thank you for reaching out to us regarding this concern. We are very sorry to hear of any issues with your tire service, and apologize for any dissatisfaction. We understand your frustration, and would like to have our management team look into this. Please feel welcome to email us at SocialCare@bfrc.com for continued support. We look forward to hearing back from you, and working with you to resolved this. Thank you for being a valued Firestone customer. ^Sarah
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comment to review:

To know about tyre cut warranty

Bridgestone Tires #2276023
Hello there, Thank you for taking the time to share this with us. We are very sorry to hear that you are experiencing this issue with your Bridgestone tires, apologize for any dissatisfaction. We understand how upsetting this is, and would like to look into this. For continued support, please feel welcome to email us at social@***.com. We look forward to hearing back from you, and addressing your concerns. Thank you for choosing Bridgestone Tires. ^Sarah
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comment to review:

My car tyre air

Bridgestone Tires #2276018
Hello there, Thank you for reaching out to us with your concerns. We are very sorry to hear that you are not completely satisfied with your Bridgestone tires, apologize for the issues that you have experienced. We understand how upsetting this is, and would like to look into this. For continued support, please email us at social@***.com. We look forward to hearing back from you, and working with you to resolve this. Thank you for choosing Bridgestone Tires. ^Sarah
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comment to review:

Poorly taken care of and causing double of same work they already charged me for. p

Tires Plus #2275608
Hello Karin, this doesn't sound like our usual service, and we're sorry to hear that this was your experience with our Saint Cloud store. If you'd like to discuss your concerns further, please email us at socialcare@***.com with the complete details, store's full address, and your contact information. We value your business with Tires Plus and hope to hear from you soon. ^Jason
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comment to review:

To file a grievance and file a report with the behavior of the new manager and Joanna

Firestone Complete Auto Care #2275601
Hello Rashid, our goal is to provide excellent service to each of our customers, and we apologize for any inconvenience you may have encountered. We'd like to learn more about your experience, so that it can be addressed. Please email us at socialcare@bfrc.com with the complete details, store's full address, and your contact information. We appreciate your business with Firestone, and look forward to hearing from you. ^Jason
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comment to review:

Poorly taken care of and causing double of same work they already charged me for. p

Tires Plus #2275410
Thank you for taking the time to share this with us, Karin. We are very sorry to hear that you had this unsatisfactory experience with your recent service at our store, and apologize for the poor customer service that you've received from our teammate. This type of experience isn't what we stand for, and we'd like to have our management team address your concerns. Please feel welcome to email us at socialcare@***.com for further support. We value your business, and look forward to working with you to resolve this. Thank you for being a valued Tires Plus customer. ^Sarah
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comment to review:

Tyres are spoiled FRAUD BY DEALER// kachchh area

Bridgestone Tires #2275291
Hi Hiten, we are sorry to hear of this tire issue and would be happy to help. Please, feel welcome to send us an email to social@***.com with the complete details. You are a valued Bridgestone customer, and we look forward to your email. ^Jason
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comment to review:

Tires warrantys and not standing behind Firestones tires

Firestone Complete Auto Care #2275285
Hello Marianela, we are sorry to hear of this experience you have described involving one of our stores, and would be happy to ensure this is addressed by the appropriate team. Please email us at socialcare@bfrc.com with the complete details, store's full address, and your contact information. You are a valued Bridgestone customer, and we hope to hear from you soon. ^Jason
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comment to review:

To file a complaint

Firestone Tires #2274919
Hello Marianela, we are sorry to hear of any issues experienced with your tires and would be happy to help. Please, send us an email to social@***.com with the complete details. You are a valued Firestone customer, and we hope to hear from you soon. ^Jason
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comment to review:

File complaint

Firestone Complete Auto Care #2274916
Hello Michael, we're sorry to hear of any inconvenience, and if you would like assistance with addressing your concerns, we'd be happy to assist. Would you please email us at socialcare@bfrc.com with the details of your experience, store's full address, and your contact information? We value you as a Firestone customer, and we hope to receive your email soon. ^Jason
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comment to review:

Tyre damage under warranty

Bridgestone Tires #2273301
Thank you for taking the time to share this with us, Rajesh. We are very sorry to hear that you are not completely satisfied with your Bridgestone tires, and apologize for the issues that you have experienced. For further assistance, please feel welcome to email us at social@***.com. We look forward to receiving your email, and working with you to resolve this. Thank you for being a valued Bridgestone customer. ^Sarah
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comment to review:

Worst experience ever! My car doesn't work at all anymore after I took it to them

Wheel Works #2273295
Hello Tenesha, Thank you for taking the time to share this with us. We are very sorry to hear that you had such a negative experience with your service at our store, and apologize for any dissatisfaction. This type of experience isn't what we stand for, and we'd like to have our management team address your concerns. Please feel welcome to email us at socialcare@***.com for further support. We value your business, and thank you for being a valued Wheel Works customer. ^Sarah
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comment to review:

Wait time

Tires Plus #2273162
Hello there, Thank you for taking the time to share this with us. We value your time, and apologize for the extended wait that you experienced for your recent oil change and brake service. We understand how upsetting this has been, and would like to have your concerns addressed by our management team. Please feel welcome to email us at SocialCare@***.com for support. We look forward to receiving your email, and working with you to resolve this. Thank you for being a valued Tires Plus customer. ^Sarah
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comment to review:

Tyres are spoiled

Bridgestone Tires #2272986
Hello Ronak, we are sorry to hear of this tire issue and would be happy to help. Please, send us an email to social@***.com with the complete details. We value your business with Bridgestone, and we hope to hear from you soon. ^Jason
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comment to review:

Fowl language

Wheel Works #2272789
Hello Omar, Thank you for taking the time to share this with us. We are very sorry to hear that this service did not meet your expectations, and would like to hear more details regarding this visit to our store. Please feel welcome to email us at socialcare@***.com for additional support. We value your business, and we hope to receive your email soon. Thank you for choosing Wheel Works. ^Sarah
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comment to review:

I can tell where not to go to have your tire fixed 613 St James in Goose Creek S.C.

Firestone Complete Auto Care #2272787
Hello there, Thank you for taking the time to share this with us. We value your time, and apologize for this issue that you've experienced with your appointment, and for the poor customer service that you've received from our teammate. We understand how upsetting this is, and would like to have your concerns addressed by our management team. Please feel welcome to email us at SocialCare@bfrc.com for continued support. We value your business, and we hope to hear from you soon. Thank you for choosing Firestone. ^Sarah
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comment to review:

Scam Tire Rotation pitch Champaign, IL

Tires Plus #2272578
Hello Rob, we're sorry to hear of any inconvenience, and if you would like assistance with addressing your concerns, we'd be happy to assist. Would you please email us at socialcare@***.com with the details of your experience, store's full address, your contact information, and your invoice number? We value you as a Tires Plus customer, and we hope to receive your email soon. ^Jason
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1 reply
Lynnsey Pog
#2273090
Jason, my experience is detailed in my comments. The store is at 807 w. Market view Dr. Champaign, IL 61822.
comment to review:

I have an open claim (File #266****) My name is Roberto Quincoses and the technician not only damaged a brand new rim, but they blamed it on me. They called me a liar, and that I was trying to scam

Tires Plus #2271748
Hello Roberto, we are sorry to hear of this experience you have described and would be happy to ensure this is addressed by the appropriate team. Please email us at socialcare@***.com with the complete details, store's full address, your contact information, and your invoice number. We appreciate your business with Tires Plus, and look forward to your response. ^Jason
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comment to review:

Service

Wheel Works #2270662
Hello, we'd like to learn more about your experience with our Vallejo store, and we apologize for any inconvenience. Please email us at socialcare@***.com with the complete details, store's full address, and your contact information. We appreciate your business with Wheel Works and look forward to hearing from you. ^Jason
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comment to review:

Dome panel was not falling when I left car with them, when picked up it was brokeoken and falling. They denied breaking but I know it had not fallen when I left car. Phil was rude and said i am noy

Tires Plus #2270369
Hello Jann, we are sorry to hear of this experience you have described and would be happy to ensure this is addressed by the appropriate team. Please email us at socialcare@***.com with the complete details, store's full address, your contact information, and your invoice number. You are a valued Tires Plus customer, and we hope to hear from you soon. ^Jason
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comment to review:

You robbed me

Tires Plus #2269800
Hello Khushi, We'd like to ensure that any concerns you have are addressed by the appropriate team. Would you please, email us at socialcare@***.com with the details of your visit, the store, and your contact information? We value you as a Firestone Complete Auto Care customer, and we hope to receive your email soon. ^Cali
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comment to review:

Rude and bad customer set

Hibdon Tires Plus #2269544
Hello Erica, We never like to hear that one of our customers had a poor experience at our location, and we're here to help. If you'd like further assistance, we'd be glad to refer your concerns to the appropriate team. Would you please email us at socialcare@***.com with the details, and your contact information? We appreciate your business with us at Firestone Complete Auto Care, and we hope to hear from you soon. ^Cali
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comment to review:

Medical reasons

Tires Plus #2269543
Hello Jancie, We'd like to learn more about your visit, so it can be addressed. Please email us at socialcare@***.com with the complete details, and your contact information. We look forward to assisting you, and thank you for choosing Firestone Complete Auto Care. ^Cali
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comment to review:

Worst service ever

Firestone Complete Auto Care #2267529
Hello Christopher, We appreciate you for taking the time to share this with us. We are very sorry to hear about this unsatisfactory experience with your recent tire installation appointment, and apologize for the poor customer service that you've received from our teammate. Our goal is to provide excellent service to each of our customers, and would like to have our management team to address this issue. Please feel welcome to email us at SocialCare@bfrc.com for continued support. We look forward to hearing back from you, and addressing your concerns. Thank you for being a valued Firestone customer. ^Sarah
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comment to review:

Damage to vehicle

Tires Plus #2267349
Thank you for taking the time to share this with us, Richard. We are very sorry to hear about this frustrating experience that you’ve had after your recent service with our store, and we would like to look into this. Please feel welcome to email us at SocialCare@***.com for further support. We value your business, and we want to ensure your satisfaction. Thank you for being a valued Tires Plus customer. ^Sarah
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comment to review:

Went to Hibdon 41st brought Car in 8:53 to hv Suspect and noise Chk on left side Mgr Said dropping off or staying I said Staying I said how long he said couple of hrs left at 430 car still wasn't

Hibdon Tires Plus #2266677
Hello there, Thank you for taking the time to share this with us. We value your time, and we apologize for the extended wait that you experienced with your recent service at our store. We understand how upsetting this is, and would like to have your concerns addressed by our management team. Please feel welcome to email us at SocialCare@***.com for continued support. We value your business, and we hope to hear from you soon. Thank you for choosing Hibdon Tires Plus. ^Sarah
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comment to review:

Damage

Hibdon Tires Plus #2266647
Hello Inda, This doesn't sound like our usual service, and we definitely want to ensure that you are a satisfied customer. Please email us at socialcare@***.com with these details, your invoice number and your contact information. Thank you for reaching out to Firestone Complete Auto Care. We look forward to working with you to get this resolved. ^Cali
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comment to review:

Bad tires

Firestone Tires #2265268
Hello there, thank you for reaching out to us regarding this concern. We are sorry to hear of any issues with your tires, and we apologize that you have not been contacted. We understand your frustration, and would like to look into this. Please feel welcome to email us at Social@***.com for support. We look forward to hearing back from you, and thank you for choosing Firestone Tires. ^Sarah
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comment to review:

Complaint

Firestone Complete Auto Care #2264679
Thank you for sharing this with us, Mona. We are very sorry to hear that you had such a negative experience with your recent service at our store, and we apologize for the poor customer service that you've received from our teammate. This type of experience isn't what we stand for, and we'd like to have our management team address your concerns. Please feel welcome to email us at socialcare@bfrc.com for continued support. We value your business, and we look forward to working with you to resolve this. Thank you for being a valued Firestone customer. ^Sarah
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