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Frontier Airlines - Awaiting refund for 1 year

On 6/24/21 flight 1259 was cancelled. I received $800 reimbursment for myself and my husband. On 7/1/21 flight 1258 was cancelled. I was told I would be reimbursed for the cost of my ticket totalling $554.40 One year later, hours on the phone and sending emails, I am still waiting for this check. I have been promised numerous times that the check is being processed. This is cruel and torturing. I have just prepared a letter to send to the Corporate office and if I still get no results, I plan on filing a claim in court. Ref # RYK5UZ
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#3713887 Review #3713887 is a subjective opinion of poster.
  • Awful customer service
Preferred solution
Full refund