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K9 Grooming Supplies & Doug Carter Cheated Me!

I placed an order to K9 Grooming Supplies in October 2010. When I received my order for 1 gallon of shampoo and 1 gallon of conditioner, the gallon of conditioner was only 2/3 full! Also, the shampoo that I received was NOT the shampoo that I ordered, but a cheaper product. When I emailed the vendor I received a response from Doug Carter which basically said "Tough Luck!" I left phone messages too but received no replies! I was also unhappy because when I placed the order shipping charges were reflected as ZERO...but when the charge appeared on my account it included a charge of $32.58 for shipping!!!
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OMG!!! I just had a friend in Ohio tell me that she had a similar experience with this vendor!

ALL of the gallon containers that she ordered were only 2/3 full at best! Obviously this guy is skimming off the top and re-filled empty containers!!!

#225641 Review #225641 is a subjective opinion of poster.
West Lafayette, Indiana