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Frontier Airlines - Terrible service

Update by user Jun 25, 2022

booking a ticket to go see his brother and they bumped his flight twice and i cannot get anyone from frontier airlines customer service to help or even answer the call

Original review posted by user Jun 25, 2022
my husband was at Atlanta airport for a flight ny, to see his brother in the hospital who is having open heart surgery. they bumped his flight 2x and no one anywhere would help him or when i called customer service and was on hold forever. now he may not get to say goodbye to his brother. as far as recommending your airline and service is at a 0 percent.
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ID
#3704136 Review #3704136 is a subjective opinion of poster.
Service
Frontier Airlines Flight
Cons
  • No customer service help
  • Flight bumped several times and no cs help or phone cs help
Loss
$110
Preferred solution
Full refund