MARJORIE N Hwe

Vueling Airline - Baggage refund

I accidentally bought 5 check in bags for my party of 5 yesterday. I meant to buy a cabin bag for each of us. Is there a way to get a refund for it ? My confirmation # is TFNDPZ. Thank you. Marjorie Nadarisay Mnadarisay@***.com
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Loss:
$185

Preferred solution: Full refund

MARJORIE N Hwe

Vueling Airline - Checked bags refund

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It is so hard to reach anyone from your customer service for a question about an add on checked baggage I bought by mistake. I wanted to get the cabin luggage instead I wanted to ask about getting a refund for it.

Ive looked all over your site but nowhere can I find customer service I can email or talk to in person. When I finally found a number to call I tried calling it even though it was an international long distance call. I just got a recorded message and wasnt any help at all. All I got from you guys was this review.

I wish you have an easier way to reach your customer service. Can you please email me the info?

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Loss:
$185
Cons:
  • No customer service

Preferred solution: Full refund

User's recommendation: Donโ€™t make a mistake when buying a ticket because you will not get anywhere.