Glenna C Rgt
Mackenzie-Childs - Need help with order
This is the worst customer service. Your 800 says you're only answering questions by email. I have no email. I get a NY number, and it advises not only leave an email but also push to talk to someone, and After waiting I'm told to leave a message. I leave a message to call me. But no call, and now you're asking me to review the process. IT IS A TERRIBLE PROCESS. NOT CUSTOMER FRIENDLY. NOT CUSTOMER FACING BUT CUSTOMER HIDING I STEAD. how about you reach out to me as asked to try to assist with my question and problem???
User's recommendation: Great product unless you need to reach out to them.
- Product nice if you can get it
- No customer service
Deliver product or service ordered
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