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Facebook - I cannot access my account or it has been hacked ???

i have been unable to login to my facebook account for a over 2 years . It started asking me for a code as a 2nd authentication which is says i set up my account to do BUT I NEVER DID ANY SUCH THING. I reported this several times and complied with sending copies of my...
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ID
#3696971 Review #3696971 is a subjective opinion of poster.
Location
Port Richey, Florida
Preferred solution
my account fixed and regain access and a formal apology for lack of response to the over dozen emails and repeated sending of my personal ids as requested with no replies from Facebook