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Verified ReviewerCondor Airlines - Cancellation flight
- Bad customer service
- Places customers on hold for a long period of time
- Bad supervision of agents
Preferred solution: To accommodate either a full refund or to cover the cost to make changes to the ticket I have now. The tickets destination needs To be Lax to Hamburg. This change Iโm requesting to be down at no charge to me.
User's recommendation: Never
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