deborah t Hri
iMetlife - In the last couple of years it has been awkful i have need roadside assistance several times I live in Valley, Alabama this assistance is included in my policy. I have been told there is no one in the
area that can service me for a flat tire, or it will be a two to three hour waite or call the Police to see if they can assist you. This last time 02/25 was the last straw I made a call at around 6:30 with a flat tire, finally when I did get roadside she couldn't find anyone to service me , finally around 7:30 I paid a passerby to change my tire, I arrived at work about 7:45 when I got a call from CS she was still trying to locate someone to service me and I been paying all these years for nothing Be warn they are not who they say to be if they are like this with roadside imagine what will happen if there is an accident or house damage, I cancelled my policy and suggest if you are insured with them you query them about your benefits
Imetlife Roadside Assistance
Reason of review
Poor customer service
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