Select Home Warranty's reply to:

Select Home Warranty - Horrible experience

The consumers claim determination was made in accordance to their warranty terms and conditions. They have been serviced accordingly.
#3666424 Review #3666424 is a subjective opinion of poster.
  • Low cost for plan
  • Will not repair items
  • Nothing but a run around
  • Customer service and lenght of time
Preferred solution
Full refund

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Innumerable calls resulted in a "run around" over and over. We had a refrigeration unit go bad.

The first five calls resulted in "we can't find a technician. Find your own". Finally (3 weeks later) they found a technician who came out. Repairs will be at least $1500.

We replaced the unit and sent the invoice to SHW. Their total coverage will be $275. What a joke. Trying to get our money back ---and of course we have had no response; our request is probably lost in a black hole somewhere.

And the sales person, who of course was so helpful in the beginning:

"If for some reason you do not receive the service your expected please email or call me. It was truly a pleasure dealing with you and if there is anything I can do for you in the future, please do not hesitate to ask" has not returned calls or answered emails, and shoveled us off to customer service the one time we got through to him.

An absolute nightmare, and so sorry we ever looked in to this company. It is a hard sell scam


User's recommendation: AVOID.