S T Klw
AutoNation Ford East - AutoNation Ford Wickliffe
Bought "premium" extended warranty for 2014 Ford Platinum F-150. I have all the paperwork. Paid top dollar for truck. Brought truck in for repair and maintenance- now having problems with retractable running boards, brakes , weatherstripping around doors. Autonation Wickliffe stated it would cost over $2400 to fix -then whaen I questioned manager stated "oh the motor is covered that qoute was for if we broke running boards when fixing"-brakes they replaced are squealing, stated they needed to take picture to send to Ford to get these items fixed-brought truck in twice-they never did any work-dash cam proof- Ford regional manager contacted-stated on recorded conversation that Ford never received any pictures fromAutoNation Ford- now AutoNation Ford are saying they will not honor the warranty that I bought and paid for at the dealership- now I have to pay a lawter to get part of money back-certified letter to AutoNation Ford and State attorney general Ohio
Autonation Protection Plan
- Customer service and tactics
Reason of review
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.