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Luft Trailer Sales - Bad News
Well, Josie and her family at Luft\'s Trailer Sales has shown class, that I lacked when I was pissed, and offered to honor their original quote for the product, and while offering to install the rear tack admitted that it would not be the same as if done at the factory. Josie admitted that they messed up and the fact that they are still willing to sell the trailer at the original quoted price speaks volumes on their desire to be the best dealer in the northwest, if not the US, especially after my internet tyrant. Luft\'s Trailer Sales is highly recommended, as I know that they will ensure that all special orders will be verified before they release them to the customer.
As of today I have to withdraw my angry tyrant towards Luft Trailers. While they failed to fulfill my required order and placed us behind the 8-ball I really shouldn\'t have been so personal.
While other clients/customers have probably had major success with Josie and her family, we unfortunately were one of the less fortunate. I only wish they had provided us with alternatives and worked with us.
Instead we have been told to take our business else where. Bummer, since the trailer is one their lot and according to the manufacturer they could add the missing part.
Luft Trailer Sales - Bad News
Sunny Sports - SunnySports.com will rain on you and smile doing it!
Received the North Face Mountain Manor 8 tent yesterday and not only did Sunny Sports match the price, they actually beat it. After a rough start they really came through. Thanks!
Congratulations Sunny Sports - one day AFTER this was posted I was contacted and given the price match plus an additional discount. My only negative now is that they demand that I immediately repost that they have corrected the problem. I told them I would when the...
Instead of correcting the problem you ignore requests. What a way to demonstrate good customer service (NOT).
You are one of the most unethical companies I have ever had the displeasure to deal with. Way to hide behind the internet to keep from having to deal with me as a person
DIRECTV - DirectTV needs to learn a lesson
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I had ordered a North Face jacket for my son from SunnySports.com last year with out any issues so I decided to buy one for my daughter when I saw a good deal advertised on Brad's List. I went to the site and ordered it - signing in as a guest.
I did not receive a confirmation email yet the $$ was deducted from my bank (used a debit card as a CC). I sent an email asking if the order was confirmed and explained I never got an email but they got the money.
I was told that without a confirmation #, tracking # or full payment details that they can't help me. I have no jacket and am out $70......I would never suggest them to anyone!
Funny, you complaints get noticed but no improvement in customer service!!
Michael Everett has been posting about this problem in quite a few places, but has not allowed me to attempt to learn more about and/or fix this problem. As soon as I learn more from our sales team about what happened, I'll be sure to post additional information here since this "review" is lacking details.