This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Facebook - Trying to login to my account but they can't verify my account

I am unable to access my account I was hacked so I had to verify my identity by sending a copy of my ID to Facebook and after that I was able to change my password so I could login and it allowed me to. But then they wanted me to confirm 4 comments that was made to posts on my account but see I haven't been able to login to it for weeks so I accidentally choose the wrong ones. Now they say that they can't verify my identity at this time and it's been 2 days. How long will it take for me to be able to try again.

User's recommendation: Don't get hacked and hope that fb customer service and verification methods will work quickly or even at all.

View full review
#3658916 Review #3658916 is a subjective opinion of poster.
Greenwood, Arkansas
  • Keeping in touch with family and friends
  • Keeping up with daily current events
  • People with multiple accounts
  • Underaged accounts
  • Customer service availability
Preferred solution
Let the company propose a solution