john s Raw

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Verified Reviewer
| map-marker Chicago, Illinois

Lazydays RV Center - I purchased a defective new coachman beyond

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my salesman Jordan sold me a coachman beyond that had a defective firefly gauge.

He did not do a complete check of the new vehicle I bought. I called for help with them saying all the right things but doing nothing.

i went to firefly where you can never talk to a person only to leave messages. they were of no help saying they should be getting a computer upgrade soon whatever that means. Lazydays is a lot of flash but do not stand behind anything. i would advise anyone to stay away from because you will not get any support when you need it.

definitely stay away from firefly monitoring system. the worse buying experience I have ever had.

this is my 5th RV I'm not a rookie but I was taken advantage of by them and will never do business with them ever again. my advice is if you want support after buying you're not going to get it here.s

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Loss:
$1000

Preferred solution: Let the company propose a solution

User's recommendation: stay away

1 comment
Lazydays_RV

We're sorry we let you down with this experience, this is not what we want for any our customers. We want to know more about where we went wrong and what we can do to help.

If you can, please forward your contact information to customerexperience@lazydays.com and we will reach out to you.

Thank you. -Regards