Brian W Dli

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Patmarlins - No communication

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As a customer, I have sent Pat several inquiries on my order. he was happy to take my money but he does not respond to the status of my order. Ordered in February and still have no idea if the order is on its way. I have a USPS tracking label # that was created in May but the package has still not been shipped. I am in customer service and I wouldn't have any customers if i ignored them the way he has. The "I'm to busy" excuse is not acceptable and a poor excuse. if you want referrals, poor way to attract new customers.
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Loss:
$130

Preferred solution: Deliver product or service ordered

User's recommendation: Don't tie your $ up. Look elsewhere for similar product.