This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Renewal By Andersen - Terrible customer care. Failure to care

Mike Noel of Renewal by Anderson Cranford,NJwill not fix my storm door. Since date of install it has been an epic fail. He will waste money sending incompetent service people who have made the situation worse. I can not open the front door because it doesnt latch...
View full review
View full review
ID
#3647830 Review #3647830 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Pros
  • No pros
Cons
  • No service
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Central Renewal Services - Poor customer care or no customer care

RMike Noel of Renewal By Anderson is incompetent at best. His service department is non existent. His installers gave installed the same storm door 4 times. Each attempt has left the door a mess. Its unbelievable that they just dont want to own their mistakes. They will not cooperate with the manufacturer who is willing to replace the door. I have taken 2 days from work without pay, given up 2 Saturdays for their issue. On June 4,2022 his installers left a screen just buckling through the window. Mike Noel doesnt want to spend money on overtime to repair his problem. Trying to get I touch with a representative from Renewal by Anderson other than this Cranford, NJ has been difficult. Honestly, its disgusting that they take your money and dont care.

User's recommendation: Do not deal with Renewsl By Anderson of Cranford Bew Hersey.

View full review
ID
#3647786 Review #3647786 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania