New Reviewer

West Elm - 0 stars for HORRIBLE Customer Service

Your employee put my email in incorrectly when placing an order in the store. He said he would correct this immediately and it was not. This caused us to miss an email that our payment wasnt going through on an order that we waited over 3 months for. Because we never...
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ID
#3647732 Review #3647732 is a subjective opinion of poster.
Location
Burlington, Massachusetts
Cons
  • Customer service and return policy
Preferred solution
Price reduction