New Reviewer

Zerowater - I’m pissed, but not with Zero Water. I ordered from Amazon and the Zero Water filters came from Mexico and were inferior.

I contacted Zero Water to advise them of what happened and they sent me two genuine refills. Now thats customer service!!!

User's recommendation: Be sure thatvAmaon ships from stock and not from Mexico.

View full review
ID
#3636212 Review #3636212 is a subjective opinion of poster.
Location
Mount Pleasant, South Carolina
New Reviewer

Zerowater - Inferior products shipped from Mexico.

Your CSR Tyler was responsive to my complaint that some orders placed with Amazon appear to be knock-offs and not representative of the Xero Water brand. He offered to replace the two filters at no cost to me. Kudos to Tyler and Zero Water!

User's recommendation: Be wary of purchases on Amazon.

View full review
ID
#3615448 Review #3615448 is a subjective opinion of poster.
Location
Mount Pleasant, South Carolina