Lincoln M Rvx

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Robinhood - Locked out of my account for months immediately after already spending months unlocking it

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So I got a new phone and to get around the two step I had to update the new phone number where I finally got around to do it so they would take forever to respond to my emails their calls were unhelpful but eventually I was able to get the account unlocked. The first thing I buy was a towed truck because I needed to tell my car it was stuck, immediately it makes the card go into some sort of restriction mode including the whole account and ever since then I have not been able to use the money. Upon contacting support they asked me to supply them with specific documents my Social Security card(yes a front and back photo), an old bank statement and my ID. Since having sent these things its still been six months Ive been going back-and-forth with them about unlocking this account. Essentially they stole 15 grand from me just about. As I continue to try to get the account unlocked maybe the circumstance will change but as of right now Im homeless because of Robinhood.
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Loss:
$12
Pros:
  • In the most bare-bones way possible you can invest
Cons:
  • In the most bare-bones way possible you can invest

Preferred solution: The money I made in my brokerage and spending account with Robinhood by investing.

User's recommendation: Never use this app unless you want to be robbed