New Reviewer

Yahoo deleted my accounts without giving any reason.

I had an account with Yahoo for 7 years. I was up to level 7 on the Answers forum, with a 25% best answer rate. Out of the blue, no violation notice, no nothing, they not only deleted my Answers account, they deleted my e-mail address and all my personal e-mails contained within, as well. I contacted them three times. They never gave me an answer...just a form letter stating I had 'violated their TOS" When I questioned specifically what "TOS" I had violated, they responded with the same form letter. And the third letter also stated they would never respond to my query again. Here I sit, two months later, wondering what I did to deserve losing my 7 year old account, all my personal information, and a level 7 Answers status. I reported them to the BBB, but so far, no word on what they found out, if anything. IMHO - Yahoo is a joke when it comes to customer service. As in, they have none. Haha. I guess the jokes on us.
View full review
ID
#128260 Review #128260 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Product
Yahoo Account