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Costco Travel - Travel insurance carrier policy

I am forwarding an email response from Traveled after I tried to cancel my policy for a 9/7/22 Alaskan cruise. You should be aware that this company does not comply with your customer service level and you should reconsider having them as a partner. I know this is a grain of sand but please help me get a refund. Thank you, Ryan Yamagata

User's recommendation: Check cancellation policy of carrierd.

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#3615401 Review #3615401 is a subjective opinion of poster.
Fremont, California