Maryanne L Ppf
map-marker Rosemead, California

Kit Cat Clock - Clock malfunctioning

Tail and Eyes moving back and forth but clock not keeping time. Checked the website and followed the instructions on how to reset the clock(turning it clockwise etc) Now the clock works but the tail and eyes stopped working. Are the two functions connected somehow? Thank you for your kind assistance in this matter.
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Preferred solution: Let the company propose a solution