Mia B Bhr

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Etsy - Problem with order

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Etsy - Problem with order
Etsy - Problem with order - Image 2
I purchased the necklace For mother's day . when I receive the item it was the wrong color I contact of the seller , They replied back to my email and tell me it was a mistake on their part. I email the seller back and asked if they were going to correct the issue since then I have emailed them 7 times, and they have not yet replied to any of my emails . The necklace was supposed to be Sterling silver and I received cold Plated
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Cons:
  • No help on customer service

Preferred solution: Deliver product or service ordered

User's recommendation: I don't recommend buying from them customer service is harribel.

Mia B Bhr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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| map-marker North Las Vegas, Nevada

Etsy - Problem ordering

Etsy - Problem ordering
Etsy - Problem ordering - Image 2
I placed an order well before Mother's Day to make sure I would receive it in time once. I received the item it was not what I ordered contacted the seller, and I was told it was a mistake on their part. So I replied the seller to see if they were going to correct the issue, Since then I have emailed them 7 times still they have not replied back to me Regarding the issue. Item was supposed to be silver.
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User's recommendation: I wouldn't recommend it buy from them