New Reviewer

General Motors - NEVER AGAIN

I called them because their dealership lied and sold me a warranty on my brand new car that they said was for 120k miles, but was only ever for 100k. Now that I hit 100k with perfect dealership maintenance on the car I have an oil leak and a coolant leak. I asked them if they would be able to provide financial assistance for my $2,000.00 repair since I am a loyal customer and they said no. I will be getting rid of the Cruze and I have learned from my mistakes. Thank you for showing me how much GM cares about their customer. NOT.
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ID
#1458526 Review #1458526 is a subjective opinion of poster.
Service
General Motors Customer Care
Cons
  • No customer support
Reason of review
Poor customer service
Loss
$2
Preferred solution
Let the company propose a solution
New Reviewer

Chevrolet - NEVER AGAIN

I called them because their dealership lied and sold me a warranty on my brand new car that they said was for 120k miles, but was only ever for 100k. Now that I hit 100k with perfect dealership maintenance on the car I have an oil leak and a coolant leak. I asked them if they would be able to provide financial assistance for my $2,000.00 repair since I am a loyal customer and they said no. I will be getting rid of the Cruze and I have learned from my mistakes. Thank you for showing me how much GM cares about their customer. NOT.
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ID
#1458521 Review #1458521 is a subjective opinion of poster.
Service
Chevrolet Customer Care
Cons
  • False advertising
  • Customer service
  • Craftsmanship
Reason of review
Poor customer service
Loss
$2
Preferred solution
Let the company propose a solution