marilyn s Uns

Verizon Wireless - Their website SUCKS!!

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Their website SUCKS!! Always have issues logging in. Login I have written down near works...go to rest PW and it asks my "secret question" which I also have written down...comes back and says that's incorrect...then locks me out and I have to call. Then I get BS excuses and have to start ALL OVER with total new log in info. I am switching carriers after 18 years. Fed up! Their website is more difficult to get into than my financial institutions web sites!!
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Loss:
$1
Cons:
  • Website
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution