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Brother - Worst investment EVER
This was by far one of the worst investments I have ever completed, should've brought a Cricket. Brothers customer service is horrible.
Feel like I got scammed by this company,the cutting board is crap I purchased an new longer Brother board from the company, it didn't work called and was told to take it in to get an updated reader and software which is more than the cutter. Absolutely a bad decision ppl don't buy this product,all hype this machine is a gateway machine for Cricket! After you've dealt with this machine you're almost guaranteed to go buy an Cricket hasn't even been a year. I do Construction which means I barely used it vid show proof.
Refund or new machine would be those only appropriate solution. Highly disappointed I even purchased the Brother sublimation printer fully placed trust in this company and got slammed down.
User's recommendation: Just buy an better product and spend the money
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