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GHP Group - Complain about the product

Hi, I bought a water dispenser recently. how come they both cold water coming out from both dispensing button instead of hot water in the other button? please help us how to fix it or shall I return the product to the store? I appreciated your response. My email add is hvisla_23@***.com.ph
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ID
#1454769 Review #1454769 is a subjective opinion of poster.
Reason of review
Bad quality