New Reviewer

Fashionmia - Charged for items I never received

I was charged 392.82 for items that I didn't receive. When adding up what they did have on the list it didn't total what I was even charged.

User's recommendation: Don't order if they can't get a live rep to assist with issues such as this.

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ID
#3572512 Review #3572512 is a subjective opinion of poster.
Loss
$393
Preferred solution
Price reduction
New Reviewer

Resolved: Fashion Nova - Missing items I was charged for

Update by user May 13, 2022

Company fixed the issue and I have been provided with product or service ordered.

Original review posted by user May 13, 2022
It's nearly impossible to get in contact with a customer service representative. I was prompted to go online to submit my issue, however when I did it kept saying reload the page and It failed to submit. It is extremely inconvenient, considering I payed 392.82 for my items and didn't even get all of my items.

User's recommendation: Avoid ordering.

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Resolved
ID
#3572484 Review #3572484 is a subjective opinion of poster.
Pros
  • Nice selection
  • Cheap clothes
Cons
  • Never get a response if you have trouble
  • Poor help center
  • Misleading
Loss
$393
Preferred solution
Price reduction