Mary H Nmi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Temu - I have an order that hasn’t shipped. I needed to change the size of the coat. Customer service is a joke you get a computer that doesn’t understand the issue. Call it redirects you to same computer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I cant get the size changed on an item that is being processed.. you will be directed to a computer that may not understand your problem. Dont try calling them you will just be redirected to the same computer that doesnt understand your issue
View full review
Pros:
  • Great price for products
Cons:
  • Poor customer service

Preferred solution: Need them to change the size of a coat that is being processed in my order

User's recommendation: Don’t make any mistakes when ordering because there is no help