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JM Resources- more problems after they left

Hired JM Resources, Inc. in King of Prussia, PA to come in and find reason that house speakers hummed when the plasma monitor was on. House amplifier was working fine...hum wouldn't have been heard if it wasn't. Tech said he didn't know what the problem was (evidenced by the way he said: "I wish I didn't have to charge you $100 (for the visit), but I have to") and suggested getting a newer surge protector that would cancel "noise". He leaves, and later on in the day we went to turn on the system and the amplifier no longer powers up. That was never the problem in the first place. Called JM's office and (long story short) they said: "there's no proof that we did anything wrong and we're not responsible and will do nothing to help fix the problem". Summary: if you want poor service and broken items after their visit, call JM Resources. If not, stay away from them.
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#70106

JM Resources is pleased to introduce itself as the preferred provider of security and comfort for more than 18,000 homeowners and businesses in Pennsylvania, New Jersey, and Delaware. Our seamlessly integrated services have made us the company of choice for the area's most respected builders, architects, engineers, and electricians since 1981.

Specifically, regarding this matter it should be understood that JM was not the original installer of the system or the electronics.

Mr Havel contacted JM because of a humming sound and was quoted our service rates for the visit.

We did diagnose that the "house amp was the cause of the problem" and Mr Havel signed the service ticket as satisfactory. We certainly believe that JM has performed professionally & properly.

ID
#127752 Review #127752 is a subjective opinion of poster.
Location
Willingboro, New Jersey