New Reviewer hired from and the compnay never delivered anything they promised

Beware of and I hired through Guru and after 2 yrs on a project that should have been only 6mos max they company never delivered what they where supposed to create. After giving a deadline of 8mos extra they still could not deliver and were very hard to get in touch with. All the while I had placed monies in escrow of $3000 with to show good faith to the freelancer. Well I paid after a few months of a little progress $1,000 again in good faith. After never getting the files or the work completed I contacted dispute department filed the proper conformation and they tell me that it has to go to arbitration which is legally binding by some bozo to decided who gets what. The other option is you leave the money in there account and do nothing. How wrong is that. Beware of there practices as well. I get the decision back about a week later and it says the remainder $2000 has been split and the free lancer gets the extra $1,000. Me the buyer spends $2000.00 and gets not even a file from the freelancer. Stay far away from these indians they clam to know what they are doing but only to leave you out in the cold.
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#213935 Review #213935 is a subjective opinion of poster.
San Antonio, Texas