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Bank Of America - Help with account balance

I called to figure out why Im constantly getting overdrafted when the merchants have told me that Ive already been charged for the charges pending and processing on my account. This is the second time Ive had to call to resolve this issue and in the middle I was hung up on and no one decided to call me back or even try to resolve my issue. Ive been baking with Bank of America for 10 years but after that I think Im going somewhere else.
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#3564857 Review #3564857 is a subjective opinion of poster.
Alexandria, Virginia