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Uber - Payment related issue

I was charged 21 as cancellation charges, although driver cancelled the trip. When I complained I was informed that cancellation charges will be waived. But Iam not able to book any ride as Uber is asking me to clear the payment of 21. So Iam forced to travel using Ola.
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ID
#3563911 Review #3563911 is a subjective opinion of poster.
Location
Bengaluru, Karnataka