Talyah Qoj
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Talyah Qoj
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Verified Reviewer | Chicago, IllinoisSimple Mobile - Lost my phone
I lost my phone to day morning, how to get my SIM card, I try to reach your seller office, but he told me I must contact the customer service. So that is me right to contact with you or not. If I'm in the right way hot to replace my SIM card, it's no 202469****.
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Hi Talyah Qoj. This is Maria from Simple Mobile.
We read your post and we are reaching out to you. We are sorry to hear about what happened. Allow us to take a closer look into what's going on so we can work with it and ensure a resolution for you. To further assist you, please copy and paste this link https://***/contactus to chat with a live agent.
We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
We are looking forward to work with you. Thank you.