New Reviewer

Volkswagen Of America - Passed lied to

my car they had for two months after the manager said in 2018 he would paint entire car took pics lost them then months go by bring car in again took more photos and sat at aw collision because someone broke into the car and they only fixed the body repair over the wheel well but put a new trunk wtf really broken windshield tryed to steal sticker from RI worth lots of money manager denies all I have photos no body damage to trunk they never said they were replaced trunk Manager refused to engage with me told me to leave military police officer presidential duty andrews Air force base they dont care no respect reporting incident to USAA MY INSURANCE COMPANY THEY ARE NOT CORRUPT.ITS OVER NOW.

User's recommendation: don't go to vw ft myers liars.

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ID
#2274774 Review #2274774 is a subjective opinion of poster.
Pros
  • That i was given a regional case manager
  • No pros
Cons
  • Misrepresenting equipment
  • Lied
  • There was no effort to help
Loss
$1000
Preferred solution
Let the company propose a solution
New Reviewer

VWR - Had car two months called service everyday body shop is busy no aw collision was not busy called foumd out with police what happened my car was broken into trunk replaced no body rot pictures I

Called service everyday two months excuse excuse never painted as promised two years ago lost photos and I know a person that works at a collision and they told me car was broken into replaced trunk without permission no body rot on trunk expert advise from certified mechanic in RI basis vw last photo of vehicle also i have photos before and after broken windshield fire ants in car bit me all the way home and leaves all in the new trunk I never needed only painted and a small body repair on left wheel call me or I sue due to police reports filled and as a veteran usaa is aware of all that took place broken windshield tried to remove RI STICKER WORTH 300 00D 0

User's recommendation: Manager lied gave me his word as a veteran to paint my car and repair one spot of rot from salt.

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ID
#2269895 Review #2269895 is a subjective opinion of poster.
Location
Lehigh Acres, Florida
New Reviewer

Volkswagen of Fort Myers - Broke windshield had my vehicle two months and did not paint

I want a call not from Cassandra who did nothing the general manager in 2018 after repairing a broken seal on headlamp cover i could have purchased from 20.00 they charged 100 s and a tire with a sensor i did not need. I'm from RI HAD MY CAR VW PASSAT TURBO SEVICED THE DAY I LEFT ONE RUST SPOT OVER WHEEL WELL THEY DOCUMENTED THIS AND I HAVE PHOTOS AS WELL AS THEM VE FT MYERS LOST THE PHOTOS FROM 2018 AND HAD TO BACK WHILE JUST BUYING A HOME IN CAPE CORAL AND REMODELING THEY LOST PHOTO'S SO TIME OF THE ESIENCE IS LOST THEY STATED GENERAL MANAGER NOT SERVICE TO PAINT ENTIRE VEHICLE LIES LIES LIES THEY HAD A SERVICE WOMAN CALL AND WHEN AFTER TWO MONTHS MY VEHICLE WAS THERE CALLING EVERYDAY THE BODY SHOP IS VERT BUSY LIES AWBODY SHOP I SPOKE TO NEVER BUSY MY CAR WAS BROKEN INTO THEREFORE THEY ORDERED A NEW TRUNK SAUD IT WAS RUSTED SI SHOW ME THE PHOTO'S WHERE ARE THEY GONE AGAIN I WANT A DISTRICT SUPERVISOR TO CALL TODAY THE MANAGER WILL NIT RESPOND FIRE ANTS ALL IN MY CAR WHEN PICKED UP AS WELL AND NOT CLEAN LEAVES ALL INSIDE TRUNK DISGUSTED NO REPONSE BALISE RI VW HAS ALL MY PHOTO'S RECORDS AND SERVICE THEY DO NOT LIE SO THE DOCUMENTATION I HAVE WILL BE ADDRESSED TODAY OR ATTORNEY AND CBS NBC ABC WINK NEWS I KNOW ALL OF THEM RETITRED POLICE OFFICER I WILL NOT TOLERATE A 50 GIFT CARD FROM CASSANDRA ABSOLUTELY NOT JUSTICE MATTERS AND I RECORDED ALL CONVERSATIONS AT VW FT MYERS WHEN GENERAL MANAGET STATED 2018 WR PAINT ENTIRE VEHICLE AS A I WAITED HOURS AND HOURS AND HAD A SCHEDULED APPOINTMENT SHOULD HAVE TAKEN AN HOUR SAT FIVE HOURS 2018 FOR A LIGHT COVER THEY ALREADT ORDRED. VALERIELONARDO@***.COM VALERIE LONARDO DON'T EMAIL CALL TODAY OR LAWYER I'M DONE WITH ILLIGITITIMENT PRACTICES ILLIEGAL PRACTICES WILL BE PUNISHABLE BY THE FULLEST EXTENT OF THE LAW I HAVE THE PHOTO'S BEFORE AND AFTER LIARS. CALL TODAY ASAP OR I WILL CALL CEO AND STAT ON HOLD FOR WEEKS. AND THE MEDIA TURN TO TEN CHANNELS WINK NBC2 THEY WILL GET ME RESULTS I HAVE SAVED DOCS.
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ID
#2211121 Review #2211121 is a subjective opinion of poster.
Location
Villas, Florida
Service
Volkswagen Of Fort Myers Car Repair
Cons
  • None lies
Loss
$5900
Preferred solution
5000k back