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Jam Audio - Need help with the earbuds I purchased thru QVC.

I think the earbuds I purchased cannot be paired with the cell phone that I have. I have Android LG Stylo 4 . Went into the settings and I do not see where the bluetooth has Ultra. If it does not should I return the earbuds. Thanks for your input.
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#1450846 Review #1450846 is a subjective opinion of poster.
Jam Audio Headphones
Reason of review
like the product alot but do not know if I can use it.