New Reviewer

Simonmed Imaging - Worst Ever!!

Customer service is the absolute worst. 4 times I had to reschedule an appointment because they chose to wait until the day before or the day of to process an authorization with my insurance. Once again it happened. So I called for a reschedule. Supposed to be for today. Simonmed has no appointment for me for today. Not shocked. Kinda of how they roll. Called and rescheduled. The agent said I had a co-pay of $186.93. They tell me that every time. I called my insurance. I don't have a co-pay. Worst company EVER. No one knows what they are doing. And they don't care.

User's recommendation: Run....don't walk. They have worst customer service ever!!

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ID
#3558095 Review #3558095 is a subjective opinion of poster.
Location
Phoenix, Arizona
Pros
  • Close to my house
Cons
  • Customer service is the worst ever
Preferred solution
Let the company propose a solution