New Reviewer

Bradens Furniture - Braden's Furniture is lousy!

We custom ordered a couch and two chairs based on their compatibility. The chairs we received were NOT what were described in the pamphlet, and then they gave us grief when we tried to return the whole set. They let us exchange only the chairs for others, which do not match the couch at all. The chairs arrived poorly manufactured and the couch was under stuffed and poorly made. When we complained, they sent a guy over with some loose stuffing to stuff into the pillows, rather than give us new pillows! Now they're misshapen and lumpy. They told us since we signed for it all when we received it they wouldn't exchange anything, only "repair it on site" (which is why the guy came with the stuffing). Now we're stuck with substandard furniture that cost us over $3000. Buyer beware!
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ID
#139236 Review #139236 is a subjective opinion of poster.
Location
Greenville, South Carolina
New Reviewer

Bradens Furniture - Braden's "Guaranteed Quality" Isn't!!

We bought 2 chairs and a couch from Braden's. The chairs were chosen from a photo and a "similar" piece was shown to us on the showroom floor. Upon delivery, they were not the same at all. They'd only do an exchange, not give a cash refund, even though we they mislead us. When we got the couch, it very poorly constructed. We called to order repairs and they have yet to call back to schedule the pick up. We spent $2000 for this furniture and are stuck with substandard items, two of which we didn't even want. Buyer, beware!
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ID
#127637 Review #127637 is a subjective opinion of poster.
Location
Greenville, South Carolina