Jeff G Jfc

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Verified Reviewer
| map-marker New Orleans, Louisiana

Uber - Lack of customer service

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I cancel and they charge me the driver cancels and I have to wait for a new driver. This happens on a regular basis
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Pros:
  • Have been good in the past
Cons:
  • Should have more phone support
  • No help available on-line or by phone
  • Incompetent help service

Preferred solution: Deliver product or service ordered

User's recommendation: Use Lyft