comment to review:

My boots fall apart

Tractor Supply #2105809
I doubt Tractor Supply Company could take action on those boots. Tractor Supply has a 30 day window to return merchandise from the date of purchase. If the boots failed after 30 days, the manufacturer should handle the issue. Have you contacted the manufactuer?
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comment to review:

Asurion Warranty Not Worth Paper It's Printed On

Tractor Supply #2077978
The repair shop that is responsible to service the mower and evading calls is the problem, not the warranty. I would contact the store location to explain the situation, and have it escalate the situation to ensure the service occurs.
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comment to review:

Bought Mower has been repaired 4 times I am getting the runaround

Tractor Supply #2077977
Superior Small Engines, the repair facility, needs to make good on its end to ensure repairs are completed. I would advise contacting the store location the mower was purchased at, and have a manager help escalate the situation.
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comment to review:

Return

Tractor Supply #2077976
Store locations may not accept returns for higher priced items without a receipt.
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comment to review:

Rewards are a joke

Tractor Supply #2077974
It takes 1,000 points to earn a $10 reward to use on a future transaction. Points from a transaction takes two weeks to become available.
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comment to review:

Customer service

Tractor Supply #2065921
Tractor Supply and other retailers are having supply chain issues. Specific products are in high demand. Retailers cannot get enough of those products in a timely manner to replenish and sell. If a specific product has not been in stock longer than expected, you should inquire about placing a raincheck on the item, or order the item online.
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comment to review:

Warranty

Tractor Supply #2065920
Did you purchase a one-year plan or a two-year plan?
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comment to review:

Asurion Warranty Not Worth Paper It's Printed On

Tractor Supply #2065919
If you have not received a response from the repair shop one week after filing the claim, you should contact Customer Solutions (877-718-****) and/or visit the nearest Tractor Supply store to escalate the situation. It appears the repair shop, not Asurion, is the problem.
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comment to review:

Report Of Emplyee Rude to Customer

Tractor Supply #2033835
I wonder if the cashier paged other associates multiple times for assistance, if other associates besides the cashier were on the sale floor, and/or if other associates were in a back room socializing. After multiple failures calling for assistance for you or other customers, the cashier gives up. The store location needs to improve in availability of assistance and customer service.
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comment to review:

Power Plus Protection gives the run around

Tractor Supply #2033829
The repair shop evading customers and providing service is the problem. I advise visiting the nearest Tractor Supply store, speak with a manager about the repair shop evading issues, and ask how the mower can be serviced or replaced. Stores can escalate the situation to resolve the issue.
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comment to review:

Your rewards program is a joke.

Tractor Supply #2031568
The program may not be a joke. You may have been spending money, and have not accumulated enough points for a reward. On the next visit to Tractor Supply Company, I would ask a Team Member at a register to check your points balance. You may receive a $5.00 reward for every 500 points, or a $10.00 reward for every 1,000 points. If you want additional rewards quicker, apply for the Tractor Supply credit card, use it, and earn five points for every dollar spent.
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comment to review:

Rewards question

Tractor Supply #2031565
Tractor Supply Company revamped its Neighbor's Club discounts/rewards program in April. Points earned in a transaction will take at least two weeks from the date of purchase to be credited to a member's account.
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comment to review:

Where is customer service

Tractor Supply #2031564
Handheld devices and barcode scanners are to be charged in order to use. Forgetful associates may not put the devices and scanners back onto charging devices. Other associates who need to use devices and scanners will have to wait a while for devices and scanners to charge when they have not been charged enough.
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comment to review:

Poor service

Tractor Supply #2031562
"Someone" misinformed you that Tractor Supply Company cuts T-posts and wood posts. Tractor Supply Company sells T-posts and wood posts, but usually does not cut them.
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comment to review:

Not nice said well that's our policy point blank

Tractor Supply #2029901
Tractor Supply Company does not accept returns after 30 days of purchase.
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comment to review:

Terrible customer service website

Tractor Supply #2028486
Gift cards are activated after they have been purchased.
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comment to review:

Can't get warranty work done.

Tractor Supply #2028485
Your mower needs to be serviced. Has the warranty provider initiated a claim to initiate the service?
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comment to review:

Falles advertising

Tractor Supply #2026216
The sign says "20% off molded picnic tables and folding furniture June 16 through June 20". If the item was not a molded picnic table or a folding furniture, it was not on sale.
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comment to review:

Online order

Tractor Supply #2025192
If an item is available in store for same day pickup, I would call the store to verify a quantity is physically on hand. If the item is not on hand, then I would place a ship to store order.
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comment to review:

Help with an order

Tractor Supply #2025189
Increased demand, increased production costs, and decreased supplies sent to retail locations has created and perpetuated supply issues. If a Tractor Supply Company store location does not have a quantity on hand immediately, it can issue a raincheck for the quantity you need when the item replenishes.
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comment to review:

Poor customer service

Tractor Supply #2025186
An associate should have checked the shelf tags on the item. If the product's universal product code (UPC) matched up with the UPC and price on the shelf for $19.99, then you would have been overcharged. If the UPC on the item and on the shelf are different, then the item is a different price.
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comment to review:

Paid $800 for warranty that repair shop says Does not apply

Tractor Supply #2025183
The repair shop not wanting to fix the mower is the issue. How do parts go missing when the shop takes the parts out when fixing the mower, then loses the parts?
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comment to review:

I have to wait for my refund when the got cash with debit

Tractor Supply #1995026
If you paid by debit card and return an item for a refund, the refunded amount would go back to the debit card, not cash.
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comment to review:

Because every time I go there they have no normal sizes they think everybody is overweight

Tractor Supply #1992516
This is a demand and supply issue. There is greater demand for large (L, LG) and extra large (XL). Both sizes sell quickly and take longer to replenish.
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comment to review:

Price match with in their own stores

Tractor Supply #1992514
Tractor Supply Company does not price match within its own stores regardless if an item has a reduced or clearance price or if the price of an item has increased and the store has not corrected the change with new price labels.
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comment to review:

Dissatisfied with product

Tractor Supply #1990636
Tractor Supply Company does not accept items for returns after 30 days of purchase. If an item broke past 30 days after purchase, you would need to contact the item's manufacturer.
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comment to review:

Parts

Tractor Supply #1988881
If a store does not have the items on hand, you could ask for a raincheck, order online or through the in-store Stock Yard kiosk, or create a special order in store.
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comment to review:

Failure of Tractor supply to register for warranty

Tractor Supply #1988877
Did the item qualify for a replacement plan or a service plan offered by Tractor Supply? If it did, it is worth buying. The item is registered in store, and can be replaced or serviced if it is damaged by power surges and lightning strikes.
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comment to review:

Lie to

Tractor Supply #1974300
Dog food sells quickly at Tractor Supply Company. If you do not notice a specific item on the shelf, ask a Team Member if there is a quantity on hand. Additional quantities could be in the back of the store and are waiting to go onto the shelves. If the store location does not have any quantity on hand, proceed for a raincheck, order through the instore kiosk, or order online. If you do a raincheck in store, you will be notified when the item comes in. Perishable items are frequently delivered, and would arrive sooner than two weeks.
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comment to review:

Defective apprell

Tractor Supply #1974297
If the item is defective and you return it with a receipt within 30 days of purchase, a Tractor Supply Company store location should be able to return it for you.
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comment to review:

Store Complaint Nuckols Road Glen Allen VA

Food Lion #1970359
I am surprised this location remains open. I would go to Publix across the street that has motorized carts that work, has the necessities of food and pharmacy, has customer service, and has extra low prices.
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comment to review:

Pricing

Tractor Supply #1970357
If an item or a group of items of a specific size are on sale and signage is appropriate, those items would be on sale. If another item or other groups of items of different sizes are not on sale, they are not on sale. If the items are distressed (i.e. opened) and do not have yellow "Reduced" pricing labels on them, I would speak with a manager on duty to make a reasonable offer.
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comment to review:

I don't receive my $50.00 gift card after taking out a tractor supply credit card.

Tractor Supply #1970355
I recall Tractor Supply Company having a promotion recently for $50.00 rewards credit in your first statement after successfully opening a Tractor Supply Company credit card and being a member of the Neighbor's Club rewards program.
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comment to review:

Really bad service at store

Tractor Supply #1968520
If you do that for a while, you leave behind a paper trail and your practices will end as stores will refuse to do any of your returns.
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comment to review:

Really bad service at store

Tractor Supply #1968519
Incorrect: n Corrected: in Incorrect: ur Corrected: your Incorrect: u Corrected: you First, it is obvious who cannot read and write. Second, there are smarter people who work at Tractor Supply Company. They earn more income than you do. They deal with issues like you and other customers daily. Third, if you were banned from the store, you cannot return to that store. Violation of a trespass notices could result in an arrest and imprisonment.
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comment to review:

Really bad service at store

Tractor Supply #1966940
(1) Tractor Supply Company does have a 30-day return policy indeed. If you are attempting to return an item past 30 days, it is at the discretion of Tractor Supply Company. The store reserved and exercised its right to deny the return. (2) Your spelling and your grammar are horrible.
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1 reply
Anonymous
#1967686
Catamount, ur right. I misspelled two words!!! Maybe ur the one that can't write or read!!! Do u work a TSC, if not they hire people like u, low mental, and low pay. But win u *** people out of money, like they trying to me, I guess they can pay people like u!! To work there. They don't know who I really am yet!! But I bet when they fo, I'll get the money. Trust me!! When it happens, I'll put it on here. !!! Traveling man!! For sure!!!!
comment to review:

Complaint about store

Tractor Supply #1960970
If the universal product code (UPC) on the item is different than the UPC on the shelf with the higher price, then there is a difference in price. I would get clarification on which item to get with the lower price. If the price of the item changed and a Team Member has not changed the price label, the store is at fault for that. Corporate is not spelled "Corporste".
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comment to review:

Aldi Grocery - Cashier Review from Gainesville, Georgia

Aldi Grocery #1945528
Aldi is not a supermarket. It does not have meat, produce, and customer service departments.
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comment to review:

Not "Easy, Fresh, and Affordable"

Food Lion #1945526
I agree. Food Lion's cashiers do not know how to operate registers.
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comment to review:

Store wouldn’t price match their website’s price

Tractor Supply #1945525
If an item is no longer on sale, the price cannot be matched.
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comment to review:

Mask you lost my business today

Tractor Supply #1945524
If there are not any laws where masks are required, then masks are not required.
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comment to review:

Because the company sucks

Tractor Supply #1938468
Tractor Supply Company does allow you to make payments on the credit card. First, you have to make payments to keep the credit card. Second, you can pay by mail or online. Do not bother applying for credit cards if you plan not to pay off balances.
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comment to review:

Unhappy

Tractor Supply #1914638
Tractor Supply Company accepts returns with receipts up to 30 days after purchase. If I bought feed in June, let it sit somewhere and become unusable, and attempt to return it after 30 days, I would not be able to return it.
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comment to review:

What 5%?

Tractor Supply #1901664
Tractor Supply Company gives back $5.00 for every $100.00 spent in rewards for Neigbor's Club rewards program members who use the Tractor Supply Company private label credit card for regular purchases. To qualify for this extra reward, you need to be a member of the Neighbor's Club rewards program, have a Tractor Supply Company private label credit card, and use the credit card for regular purchases instead of financing options. The reward is sent monthly to your email associated with your Neighbor's Club reward.
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comment to review:

Complaint

Tractor Supply #1901662
Team Members operating registers should notify their manager on duty when the registers are low on change. Having sufficient coin supply on hand, stores should not experience shortening customers on change.
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comment to review:

30 minute waite in drive through

Bojangles #1900398
Most Bojangles' restaurants I have been to have orders ready at the drive thru window up to two to three minutes after placing the order at the menu. This location screwed up if they cannot have orders ready in time. Waiting 30 or more minutes for crap to come out should come with consequences. Those consequences should involve associates being terminated from their employments and the location closing outright.
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comment to review:

Rain check / false advertising

TSC Stores #1900396
Be advised this is for TSC in Canada, not Tractor Supply Company in the United States. Both entities are separate and are not affiliates with each other. Writing on a receipt appears to be the wrong way to issue a rain check. Most retailers have a proper way to issue rain checks. Whoever wrote on the receipt slacked off big time.
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comment to review:

Extremely long wait times for curbside pickup

Tractor Supply #1900395
Curbside pickup is good when I do not have time to go inside a store location to shop. I would advise store locations (1) to do a better job enforcing parking spaces dedicated to curbside pickup customers, and (2) get orders out in a timely manner. Motorists decide to disregard related signage and park in designated curbside pickup spaces for normal parking. If you are not using curbside pickup, do not park in the designated curbside pickup parking spaces. Curbside pickup orders should be out within one or two minutes, not 10 to 30 minutes. If a Team Member responsible for bringing out curbside pickup orders in a timely manner, he or she needs to be removed from that assignment.
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comment to review:

Simple replacement of defective merchandise

Tractor Supply #1900393
First, did the Team Member operating the register forget to ask you for your phone number for the Neighbor's Club rewards program? Second, did the Stanley rechargeable flashlight qualify for a replacement plan? If the flashlight did qualify for the plan, if you did not the plan, and the flashlight broke after 30 days, store locations will not be able to do much.
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comment to review:

Problems with a brand new log splitter.

Tractor Supply #1897106
Have you called the toll free number 866-765-**** to report the problem?
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