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Verified Reviewer
| map-marker Indianapolis, Indiana

Bright Now Dental - Billing issue

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I had full coverage to pay for my services in full. Every time they did something they checked to make sure insurance covered it.

all I had done was yrly x-rays and a cleaning. Well the office billed my insurance to the wrong place. when it was finally caught by their staff and rebilled, it was past the 3 months allowed by the insurance company, insurance refused to pay. I filled a appeal with the insurance, that's how I found about the billing error.

Bright Dental keeps harassing me to pay the bill. I have been over and over this issue with them for over a year now. I have told them straight up am not paying the bill, your error, figure it out... take me to court or just right it off, it's $162.00.

I will never be back at one of their locations. First time and last!!!!!!

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Cons:
  • Staff

Preferred solution: write the bill off

User's recommendation: NO!!!!!