Junior Reviewer
I purchased a lifetime subscription to Fit Brains from Rosetta Stone on 2/15/2017. Rosetta Stone discontinued the product effective 7/6/2018. So my ‘lifetime’ subscription lasted less than 17 months. I believe I should be refunded the difference between what I paid and...
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7 comments
#1928764

Totally agree we should get a refund or at least access to a lifetime language for the inconvenience

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ID
#1467136 Review #1467136 is a subjective opinion of poster.
Cons
  • Fact that i feel misled
  • Customer service
  • Fraudulent billing scam
Reason of review
Poor customer service
Loss
$99
Preferred solution
Full refund
Junior Reviewer

Factory Warehouse of Floors - Don’t use this store...

Don’t use this store - they subcontract all their installations and you may get some workers who aren’t the kind of people you want in your home. Furthermore, they’ll tell you everything you want to hear up front, and then actually do the job as quickly and sloppily as they can get away with. Unfortunately, once you’ve found something wrong that they managed to hide, they won’t come back to fix it if you’ve already paid. We hired them for a bathroom remodel. They removed our toilet to tile the bathroom floor and then didn’t reinstall it properly, so now our bathroom smelled like urine all the time. There were several other major and minor issues as well... When we complained they told us “no one is going to go out to fix anything without getting paid”. But we already paid for this job, so why should we have to pay again?
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ID
#1410044 Review #1410044 is a subjective opinion of poster.
Location
Deland, Florida
Service
Factory Warehouse Of Floors Bathroom Remodeling
Reason of review
Bad quality
Loss
$1000
Preferred solution
Let the company propose a solution
Junior Reviewer
We bought this new whirlpool WED99HED ventless hybrid heat pump dryer even though it was considerably more expensive because Whirlpool touted significant energy savings. The logic behind the design made perfect sense - why send all that hot air out the vent when you...
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2 comments
#1049872

Wow! What a review. Hard to believe that there is a lint screen to clean on a dryer.

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ID
#634952 Review #634952 is a subjective opinion of poster.
Location
Deland, Florida
Pros
  • Idea of it
Cons
  • No refund or exchange
Reason of review
Not as described/ advertised
Loss
$1427
Preferred solution
Full refund
Junior Reviewer

Millers Screen And Repair - Strung Me Along for Months But Never Delivered Service

Paid deposit for enclosure in November and was told project would be started after the holidays. Called them end of January to see when they would start project. Poor customer service, they don't return phone calls, no explanations. Finally had to dispute credit card transaction in March to get deposit refunded. Thank goodness I didn't pay by check. Terrible company - avoid! That pretty much sums it up. Don't know why they couldn't just communicate with me if there was some sort of problem, but they didn't, and the whole process was pretty frustrating from my end. Now I have lost 4 month and have to start all over and find another company to do the job...
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ID
#605716 Review #605716 is a subjective opinion of poster.
Location
Deland, Florida
Pros
  • Salesman
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Junior Reviewer

LAWNBOTT Robotic Lawnmower a RIP OFF

Lawnbott's web site shows a "30 Day Money Back Guarantee" emblem, but it doesn't show anything like 'click here for details' or 'restrictions apply' - if you click the emblem you'll see that your lawn must be pre-approved 'to qualify for the 30 Day Trial (Money Back Satisfaction Guarantee)' and 'A 15% restocking fee will be applied to validated Spyder returns'. Of course, we didn't know this when we bought their Spyder model, so when we received it - and it didn't work - we called them and they told us that our lawn hadn't been pre-approved --- so they simply refused to take it back! We had to file a dispute with our credit card company, who mediated and finally got Lawnbott to agree to take the return for a 30% restocking fee (yep 30%). BUT WAIT --- on top of that, they charged us $40 Shipping & Handling (we paid the return postage ourselves), PLUS a 3% transaction fee (because by this time it was beyond 59 days of purchase), PLUS the cost of a new mowing blade (because we had opened the blade package to assemble the Spyder) --- keep in mind that this machine had never cut a single blade of grass! So we paid them $1,199 and they ended up refunding us only $715.83. Hope you learn from our costly mistake! Lawnbott does not operate in a professional, customer service oriented way - we recommed buying elsewhere.
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ID
#324119 Review #324119 is a subjective opinion of poster.
Location
Herndon, Virginia
Junior Reviewer

Suretemp Manufacturing - Great with Sales, Terrible with Support

We purchased Solar PV and Hot Water from Sure Temp in March 2010 for $36,500. Installation went smoothly, system up and running in a few weeks (of course, we hadn't paid them in full yet). Since then, two prior service calls (one for PV and one for HW) were handled quickly and professionally. Now, we have had no hot water for over a week and they continue to tell us that no one is available to come out and service our system. And the salesperson we bought the system from doesn't work for Sure Temp anymore.... We strongly suggest you purchase your Solar System elsewhere.
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2 comments
#410958

Tried to reach Suretemp for service today. All there phones are disconnected.

Any one know who service their pool pumps.

#252121

Do not buy your solar system from this company. After the first year if something goes wrong its up to you to get it fixed.

No help from suretemp.

They will not help you. Period

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ID
#210337 Review #210337 is a subjective opinion of poster.
Location
Daytona Beach, Florida
Loss
$5000