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GreatCall - Refusal to replace defective phone

Update by user Jun 13, 2021

Great Call sent an e-mail. I gave them my e-mail and home phone number and said they could contact me at either one.

I have heard NOTHING from Great Call since.

The only resolution to this issue is that I have switched to another phone service. It does not address the issue with Great Call's phone.

Original review posted by user May 14, 2021
My Great Call phone malfunctioned. Great Call updated it and the phone became "corrupted" and now does not work at all, where it did work before (only some parts failed before I called them). Great Call will not replace my phone but expects me to buy one. The phone is not in warranty but it is Great Call's fault that the phone now does not work so they should replace it.

User's recommendation: Do Not Use Great Call For Cellular Service.

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ID
#2552661 Review #2552661 is a subjective opinion of poster.
Product
Jitterbug Cell Phone
Cons
  • Poor customer service
Preferred solution
A replacement phone sent to me at no cost to me.

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Nfl statement on george floyd

I saw the NFL players remarks about the George Floyd situation. I feel compelled to respond. First - the killing of George Floyd was WRONG. Second - racism is WRONG. Third - racism runs in all directions. The players, and other black people, imply if not outright state, that only white people are racist. Let a white person start a White Entertainment Television Network (such as BET) and see how many people call that racist. Racism must be fought and eliminated from ALL sources. Fourth - when blacks say they are oppressed, TOUGH! I have been harassed and discriminated against as a white person due to affirmative action but I do not cry ''"race" or "oppression". I believe in equality despite the fact that having this done to me is unfair. For example, I have been passed over for promotion because someone of another race was promoted so there was "equality" in numbers promoted. Fifth - if you feel so oppressed, DO SOMETHING. I do not have your wealth or platform but I work in my community to feed the hungry by volunteering my time. I also DO NOT kneel in for the national anthem. You have been given SO MUCH by this country. If you are so oppressed, LEAVE. I support the PEACEFUL protesters and correcting the wrong done to Mr. Floyd, even though he was arrested for a crime. I support change in policing, such as not being allowed to choke a suspect. I DO NOT support the violence committed supposedly in the name of George Floyd or of rights for blacks. DO YOU? The NFL lost me as a fan for several years over the anthem kneeling - players kneeling and the league failing to stop it. Just as I am gaining back some interest in the NFL, this message comes out. WHITE LIVES MATTER, BLACK LIVES MATTER, POLICE LIVES MATTER (how many have died or been injured lately in the name of George Floyd?), ALL LIVES MATTER. When you and everyone else start talking about how ALL lives matter instead of separating one group from another, we will start having REAL equality. Until then, do not preach to me about it. Greg Frost Mercer, Missouri
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ID
#1972248 Review #1972248 is a subjective opinion of poster.

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Update by user Jan 30, 2019

In response to your request for an update on my complaint - Wish did not respond to me. I then filed a report with the Better Business Bureau.

I was contacted by Wish via BBB in which Wish asked for the order number, date, etc. I informed BBB that I did not accept this...

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ID
#1437869 Review #1437869 is a subjective opinion of poster.
Location
Cainsville, Missouri
Service
Wish Customer Care
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund