Karen L Jtf
CliqStudios - Great Customer Service, Horrible Cabinet Quality
We had a great design experience with Cliqstudios. The look of our kitchen is wonderful. Customer Service has been great. Any issues we had with the original order were resolved quickly and easily. Cliqstudios replaced all damaged and incorrect items. Once installed, we began having problems with all of the Navy Cabinetry and mouldings/finish pieces. The navy chips, peals, and flakes off, revealing bright white underneath. Cliqstudios has sent us replacement doors, which is great except the replacement doors are doing the exact same thing. We are just using our kitchen normally. We don't have little kids banging around or dogs scratching or anything strange. Cliqstudios has offered to send us more touch up kits. But the problem with that is it doesn't fill in the dents properly and the blue color isn't the right finish match. We are getting the kit out and touching up every week or so. This should not be happening. We spent over $14,000 on cabinets and expected high quality that would last a very long time. Instead, we are just a few months in and I'm trying to figure out how we can replace them. Extremely frustrated! For some reason, some of the photos make the cabinets look bright blue, but they are all the Mendota style in Navy.
- Great design
Reason of review
Full refund, plus compensation for accommodations while kitchen cabinets are refinished and all trim pieces and doors replaced.
Rodan And Fields - No refund
I sent back my full order and followed the Rodan and Fields return policy exactly. No refund issued. I’ve spent hundreds of dollars with this company and planned to spend more.
Rodan And Fields Customer Care
Reason of review
Return, Exchange or Cancellation Policy
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