USAA MORTGAGE PROCESSOR NO ENGLISH
My VA Mortgage Processor screwed me!! I am doing what I thought was an easy loan. A VA interst reduction loan. My Processor, who was a "temporary" employee only did not speak anything other than Spanish and I could not understand her! She was beligerent and mean. She sent me a decline letter for no paystubs, however no paytubs are required for this type of loan! What an incompetent ***! Of course,she is in San Antonio so I am willing to bet that she was most likely an illegal mexican! The "thug" "supervisor" Yolanda is a piece of work too. She defended her poor perfomance. She herself could barely speak anything other than "eubonics" so that tells you something. I am not being racist here. i am simply stating a fact. Due to this mostake, I now have a mortgage late. I actually have retained legal counsel on this.
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