BRENDA K Iuo
Profile Info
New Reviewer
BRENDA K Iuo
Byron, Georgia
Straight Talk Wireless - Dropped calls
Phone will cut off calls or drop calls during a conversation or you cannot understand what the caller is saying.
Preferred solution: Let the company propose a solution
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Hi BRENDA K Iuo. This is Maria from Straight Talk Wireless.
Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. This is definitely not the experience we want you to have, and we will be glad to help you get this issue corrected. Please chat with us using this link https://***/support/contact.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.