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Verizon Wireless - Verizon scamming customers

Verizon scammed a friend paying my cell phone bill. She attempted through automated payment service for Verizon. Her credit card number was taken by Verizon. They forced hee on their sytem and booted her to buying additional data. I conference called Verizon with my friend and was given a horrible run around. Verizon store employee lied to my friend and told her this one procedure would clear it up. I go a store ,and the employee called the store where my friend went to,and i was told that Verizon was holding $20 for late charges. They wanted $20 more dollars. My friend caved in to their extortion. They are stealing money left and right from customers. FTC and FCC are going after them for falsifying information including about their plans for 5G.
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#1431433 Review #1431433 is a subjective opinion of poster.
Ventura, California
Verizon Wireless Mobile Phone Service