Bob Dooley
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Sydney, New South Wales, Australia
Resolved
Bob Dooley
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Verified Reviewer | Sydney, New South WalesResolved: Ipower - They cut me off
Updated by user May 17, 2022
Company fixed the issue and I have been provided with product or service ordered.
Original review Apr 15, 2022
I made late payment of my domain name registration, due 24/3/22, paid 14/4/22 (3 weeks late). We had a major flood and all coms went down in northern NSW Australia. Domain name now up for grabs, de-listed by google. I've had huge difficulties in contacting them: can't find a link to accounts on the site; their phone number doesn't work, nor does their complaints email. I've been a customer since 1986, so I was a bit surprised.
Pros:
- Great web hosting service
Cons:
- Appalling customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Check that this company is still operating an hasn't been hacked: buyer beware
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