Resolved
Bob Dooley

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Verified Reviewer
| map-marker Sydney, New South Wales

Resolved: Ipower - They cut me off

Updated by user May 17, 2022

Company fixed the issue and I have been provided with product or service ordered.

Original review Apr 15, 2022
I made late payment of my domain name registration, due 24/3/22, paid 14/4/22 (3 weeks late). We had a major flood and all coms went down in northern NSW Australia. Domain name now up for grabs, de-listed by google. I've had huge difficulties in contacting them: can't find a link to accounts on the site; their phone number doesn't work, nor does their complaints email. I've been a customer since 1986, so I was a bit surprised.
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Pros:
  • Great web hosting service
Cons:
  • Appalling customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Check that this company is still operating an hasn't been hacked: buyer beware