John M Qzl
map-marker Muncie, Indiana

Rural King - Absolutely the worst online purchase experience of any company I have ever encountered and you would think I'd have learned from last year at this time!!

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Do you have 35 - 60 minutes to hold on the phone for a $10 purchase? Rural King bets not and their profit margins just increased! Ever checked status of your order and it shows complete; only to complain and then find your item is out of stock! How about you pay with a gift card and the robo reply says they will refund my PayPal account. Have you ever noticed shopping online with this company that size is not an option. The item might be listed 10 different times and I'm sure each listing is a different size, but how are we to differentiate? I have been burned 2 years in a row and have learned my lesson! Would someone please tell my fiancé to stop buying me RK gift cards? Seriously, this company has horrible online shopping! Since I believe there is no validity in anonymity, I'm John Martin from Fort Wayne, IN. You're frustration is not worth the savings when dealing with Rural King!!!
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Reason of review:
Order processing issue